Support & maintenance
Computers, printers, software and user accounts. One team follows each issue from report through resolution.
IT support →When something breaks, you call one number.
Your IT department, without hiring one.
Computers, email, internet, cameras and backups — all handled by one team that already knows your setup. On-site around Jerusalem, remote anywhere.
Support, security, Microsoft 365 and backups for small and medium businesses — for less than the cost of one full-time employee.
- Remote support availability
- Remote & on-site service
- Business-focused response
IT support with clear ownership.
Experience across business-critical systems
One teamfor your whole IT environment
On-siteservice around Jerusalem
Remotesupport wherever you work
MultilingualEnglish · العربية · עברית
Core services
IT services your business depends on
From the desktop to the firewall: Microsoft 365, networks, cameras, phone systems and disaster recovery, all from one team.
Networks & connectivity
Cisco, Fortinet, Check Point, Aruba and Extreme networks with clear troubleshooting for coverage and stability.
Network setup →
Cybersecurity & SOC monitoring
Bitdefender, Wazuh SIEM, firewall security and tuned alerts that help the team respond faster.
Cybersecurity services →
CCTV & surveillance systems
Camera coverage, NVR/DVR recording health, retention and secure remote viewing for business sites.
CCTV systems →
Microsoft 365
Exchange Online, users, licensing, MFA, mail security, migrations and collaboration administration.
Microsoft 365 support →
Backup & Disaster Recovery (DR)
Veeam, Acronis, NAS and cloud protection with tested restores, not just successful backup jobs.
Backup & DR →Servers & Virtualization
Windows Server, Active Directory, Hyper-V, replication and controlled failover for core business systems.
Server & virtualization →Business Phone Systems & VoIP
FreePBX, SIP trunks, extensions, call routing and IP phones supported with the business network.
Business phone systems →Why RuknIT
A hands-on IT team that understands the whole environment
We map how your systems depend on each other, reduce repeat problems and keep the business running.
A team that owns the outcome
No anonymous call-center handoff. You work with a technical team that knows your environment and follows issues through.
Remote and on-site
Fast remote troubleshooting plus on-site support around Jerusalem when hands-on work is needed — handled by the same technical team.
Proactive monitoring before outages
Infrastructure and security monitoring help surface problems before they become larger outages.
Business continuity built in
Backup, recovery, security and documentation are planned as part of the environment — not added after a problem.
Platforms & technologies
Tools your business can rely on
Microsoft 365Windows ServerHyper-VFortinetLinuxWazuhSOC / SIEMLibreNMS
Selected clients
Businesses supported by RuknIT
Selected businesses that rely on RuknIT for day-to-day technology and infrastructure support.
M.K Aluminium
Bob Cafe
Gaming Zone
Yalla GamingRemote support
Need remote support?
Open one of these tools, then share the session code only after we have arranged the support session.
Never give remote access to someone who called you first. If you did not start the conversation, hang up.
Contact
Need support? Start here.
Tell us what is not working, or what you want to set up. WhatsApp is usually fastest.
A better IT setup starts with a conversation